The importance of online security

At the MoraBanc Group we are aware of the need to guarantee the security of information traffic between our organization and its clients. For this reason, we have the highest security measures to guarantee confidentiality in communications.

Security certificates and safe browsing

Our security certificates authenticate the websites belonging to the MoraBanc Group, so you can always make sure that the website you are browsing is from MoraBanc Assegurances and, therefore, 100% secure. Thus, our certificates make our websites safe channels to neutralize threats to data confidentiality through encrypted communication and prevent third parties from accessing the mentioned flow of information.

When you browse our website you will see that it always begins with “https://” and not just “http://” (which indicates that it may not be completely secure). In addition, on our website you will always see a padlock, which means that the connection is secure and that your information is completely private when you browse our website. In the padlock you can also access more information about the current security certificate. Therefore, if you arrive at a website that appears to be from MoraBanc Assegurances but does not contain either https:// or the padlock, be suspicious and never enter confidential data.

Aspects to consider with the Cache

The browser cache allows almost immediate access to those web pages that have been recently visited.

Sometimes, this possibility may cause the website pages not to function perfectly. It may be that through the personal computer the last version stored in the cache is displayed and not the latest version stored on the server of said website.

To avoid this situation, we recommend setting the browser option to update contents every time the page is visited and periodically deleting all files in the temporary Internet files folder.

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Online security tips

Tips to increase the security of your computer or laptop:

• Never share your user code and password for your Client Area with anyone.
• Change your access keys periodically.
• Do not write down your Client Area access keys on paper or in any unencrypted file.
• Always access the Client Area by typing the electronic address into the internet browser.
• Always check your date and time of last connection to the Client Area, as well as the number of accesses of the month.
• Avoid accessing the Client Area from public computers.
• Always keep your personal computer’s antivirus up to date.

Tips to increase the security of your mobile device

Just like your personal computer, your smartphone or tablet can be infected by a computer virus or Trojan (malware).

To minimize these risks we propose these basic security rules:

• Change the lock code periodically.
• Activate and set automatic locking.
• Be careful with Bluetooth or Wi-Fi connections. Whenever you connect, you should always be asked for permission.
• Make sure the messages and applications you download are from a known source.
• Install an antivirus on your mobile device. Find the one that best suits your needs and your use of it.
• Check the origin and content of the memory card before inserting it into the mobile phone.
• Make backups regularly.
• If you lose or your mobile device is stolen, contact your telephone operator immediately for it to be blocked.
• Always keep your mobile phone number updated in the MoraBanc Assegurances database.

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